SATORI WATCHES – TERMS OF PRE-ORDER

1. THESE TERMS

1.1 WHAT THESE TERMS COVER. 

These are the terms and conditions on which we supply pre-ordered products to you.

2. PROVIDING THE PRODUCTS

2.1. AVAILABILITY & DELIVERY DATES

Pre-orders are made available on selected product lines throughout the year. When pre-ordering an item we will display the expected date of delivery (the date we expect satori watches to receive the item) on the Product Page as well as on the Order confirmation. This date is not a guaranteed date of receipt by SATORI WATCHES and is subject to change without notice. We will endeavour to inform you of any delays to this date by email.

2.2. WHEN WE WILL PROVIDE THE PRODUCTS.

Once the product is received by Satori Watches we will process the stock (normally within the time frame given) and despatch to you based upon the shipping option you selected at checkout (which is confirmed on your initial order confirmation).

3. PRICE AND PAYMENT

3.1 WHEN YOU MUST PAY AND HOW YOU MUST PAY.

3.1.1 For all pre-orders we take payment on the day of receipt of your order.

4. HOW TO END THE CONTRACT WITH US

TELL US YOU WANT TO END THE CONTRACT.

To end the contract with us, please email us at info@satoriwatches.com. Please provide your name, home address, details of the order and, where available, your phone number and email address.

4.1 CANCELLING YOUR PRE-ORDER

You can cancel the pre-order at any point up until the time when the pre-order period ends.

4.2 RETURNING YOUR PRE-ORDER

Once the item has been sent to your specified delivery address you can return the item for a full refund of the product value within 14 days

4.3 WHEN YOUR REFUND WILL BE MADE.

We will make any refunds due to you as soon as possible. If you are exercising your right to change your mind then your refund will be made within 14 days from the day on which we receive the product back from you.